Features

Every common condominium workflow — designed as a product, not a form.

Start with high-value access and request flows. Expand into amenities, finance, and governance once adoption is proven. Scope can be contracted as a roadmap rather than requiring every module on day one.

Service request on mobile beside a work-order desktop view
Resident home feed with visitors, amenities, and payments

Access & movement

Visitor passes

Pre-register guests with visit windows and a scannable QR.

Gate passes

Resident-approved access requests validated at the station.

Work permits

Contractor requests with approval, conditions, and audit.

Move-in / move-out

Structured clearance, scheduling, and QR at the dock.

Resident ID

Verifiable resident identity at the gate without a paper ID book.

Parking

Vehicle records tied to the household and unit.

Community living

Amenity reservations

Availability, blackouts, rate plans, and confirmations.

Announcements

Targeted notices with read and acknowledgement controls.

Emergency comms

Priority alerts that reach the household, not a lobby poster.

Documents

Policies, forms, notices, and board papers in one center.

Community events

Published events residents can find without a group chat.

Household & contacts

Members, vehicles, and property contacts in one profile.

Operations

Service requests

Submit, comment, attach photos, rate, and close.

Work orders

Assignment, status history, and SLA visibility for staff.

Complaints

Formal concerns tracked separately from routine tickets.

Incidents

Photo evidence, severity, validate / reject / resolve.

Inspections

Checklists linked to related unit or common-area incidents.

Activity log

Staff actions that can be reviewed after the shift ends.

Finance, people & governance

Invoices & payments

Dues, history, aging, refunds — resident pay plus admin ledger.

Resident directory

Verified unit links, owners, household, and move workflows.

IAM & dual control

Users, roles, and sensitive changes that need a second approver.

Reports

Volumes, turnaround, and recurring issues across towers.

Board approvals

Work that requires trustee decision, with status and history.

Meetings & resolutions

Agenda, minutes, and recorded decisions that survive turnover.

Start with the workflows that create measurable value.

Confirm interest, run a discovery workshop, agree Phase 1, then pilot. The objective is not to buy an app — it is to establish a reliable, community-controlled operating platform.

Request a briefing
Community Connect

A community-owned digital operating platform for condominiums. The community owns the data and the policies. The technology provider operates the platform under an agreed SLA.

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Next step

Validate current processes, agree Phase 1 scope, then pilot before full rollout.

Request a discovery workshop →

© 2026 Community Connect. Illustrative pricing and KPI targets are discussion figures, not contractual quotes. Final scope, SLA, and commercial terms follow discovery.